At Laponie, we know that sensitive and problem skin requires extra care and trust. With our sensitivity guarantee, you don't how to worry about trying new products.

1) Order your product or products of choice.

2) If a product causes an unwanted reaction, send us an email within 30 days of receiving your order to customercare@laponieskincare.com and describe your reaction.

3) We'll compensate the product or products in question.

Simply not liking a product or feeling that e.g. a moisturiser is too light is not grounds for the guarantee. The guarantee is valid only for purchases made in the Laponie webshop.