ALL WEB SHOP PURCHASES

30 DAY SENSITIVITY GUARANTEE

At Laponie, we know that sensitive and problem skin requires extra care and trust. With our sensitivity guarantee, you don't how to worry about trying new products. We offer a 30 day sensitivity guarantee on all webshop purchases.

HOW THE SENSITIVITY GUARANTEE WORKS

  • Order your product or products.

  • If a product causes an unwanted reaction on your skin, e.g. irritation, e-mail customercare@laponieskincare.com within 30 days of receiveing your order, and describe your reaction.

  • We'll compensate the product or products in question.

PLEASE NOTE

Simply not liking a product or feeling that e.g. a moisturiser is too light is not grounds for the guarantee. The guarantee is valid only for purchases made in the Laponie webshop.

  • Free personal consultation

    We're happy to help you with products and skincare. Send us an e-mail, and well get back to you within 48h, Mon-Fri.
  • Check out our guide

    Read more about our skincare philosophy, our products, our ingredients and all the customers we've helped.