FAQ

Laponie was a legendary 80s Finnish skincare brand, and we love the name so much we wanted to bring it back. It's also French for Lapland, the wild, northern part of Scandinavia, a pretty no-nonsense place.

All our products have a minimum of ingredients, and are formulated without any added fragrance. We also create gentle and unique preservative systems for every product, and take extra care with leave-on products, aiming to avoid overlap and over sensitising skin to one particular preservative or preservative combination. As ex-problem-skinned individuals who still suffer from sensitive and reactive skin, our chemist Jaana and founder Kristina also extensively test everything they make on themselves, to make sure the products don't cause irritation and do what they're supposed to.

We also put a lot of effort into researching and testing ingredients. We also make sure not to use ingredients which are not know to clog pores (although we don't claim to have non-comedogenic products, as this is not a scientific claim). The pH values of our water-based products are set at 5-5.5, i.e. close to what is considered an optimal surface pH for healthy skin.      

Not sure if you have sensitive skin? Check out this blog by dermatologist and MD Marika Schröder for more information. Want to know more about skin problems like acne and rosacea? Read what Dr Schröder has to say about these here. 

Our products are made in Finland at our partner factories. All our products are developed in our lab in Espoo, Finland.

ONLINE

laponieskincare.com (the EU, Norway and Switzerland)

houseoforganic.fi (Finland)

ruohonjuuri.fi (Finland and selected EU countries)

ulala.dk (Denmark)

ze-zeme.cz (Czech Republic)

greenlittleheart.com (Sweden)

twistbe.com (Finland)

biodelly.com (Finland)

magnaja.com (Slovenia)

norganics.fi (Finland)

hyvinvoinnin.fi (Finland)

jolie.fi (Finland)

rosmariina.fi (Finland)

lyko.com (Finland, Sweden, Norway, Denmark, Poland, Holland) 

life.fi (Finland) 

life.se (Sweden)

stockmann.com (Finland)

IN STORE (Finland)

Ruohonjuuri-stores nation-wide (incl. Helsinki Airport) 

Twistbe Kamppi, Helsinki 

Salong Kryddgården, Uusikaarlepyy

Jolie Shop, Helsinki

Lyko Helsinki and Lyko Turku

Selected Life stores

Selected Stockmann department stores

Veganism is a hard limit for us, and at the moment we use only plant-based ingredients. We go for quality, safety, proven results and sustainability, be they in natural or synthetic form. Natural or organic is not necessarily better or safer than synthetic; many natural, especially organic, ingredients contain e.g. fragrance components that can irritate sensitive skin. Conversely, we know that some synthetic raw materials may not be sustainable. What ultimately drives our choice is how our own skins react - we test everything on ourselves and consumer panels.

Yes. Our All-Around Balm is well suited for kids from age two and up. Remember to patch test. The Gel Cleanser and Face Cream are also popular with teens and tweens dealing with early acne. 

Our Face Oil and All-Around Balm are completely fragrance-free. Our other products contain no added fragrance.

Yes, our products are safe to use during pregnancy and when breastfeeding. Please not, that both Face Oil, All-Around Balm and Renewing Serum contain high amounts of argan oil. If you are allergic to nuts, you should always consult your doctor and patch test before using these products.

Yes, all our products are gluten-free.

Yes, all our products are vegan.

Our Face Oil, All-Around Balm and Renewing Serum contain high amounts of argan oil. If you are allergic to nuts, you should always consult your doctor and patch test before using these products.

We strive to use as locally and sustainably sourced and produced raw materials as possible. We always aim to optimise quality, safety, proven results and sustainability, regardless of natural or synthetic origin. We source primarily from Europe, but e.g. our argan oil is sourced from Morocco, the bisabolol we use is from Brazil, our liquorice root comes from Japan and the giant kelp from South America and is extracted in France. We're happy to answer any questions about sourcing, just drop us a line at customercare@laponieskincare.com.

No, we never test our products on animals or use raw materials that are tested on animals. This is the law in the EU.

Yes. For packaging, we use glass with rubber and/or plastic details (caps and droppers) and aluminium with plastic details (caps). Our labels are made of plastic. Our outer packs are made of cardboard.

If you are unsure which product to choose or how to use a product, please drop us an email at customercare@laponieskincare.com. We are happy to help! We've also categorised our products according to skin issues, which you'll find under our main menu, here.

We offer a number of payment methods, depending on your location. These include major credit cards, bank transfer, Mobile Pay, Klarna, Apple Pay and PayPay. At checkout you'll be offered the methods available to you.

Yes. We accept reviews in all languages.