Laponie user stories: Viivi & Reactive skin
Laponie was created to tackle our founder Kristina's sensitive and problem skin issues, and our mission is to help you sort out your skin. We asked our customers to tell us their stories, and how our products have helped them. Here's Viivi's story about battling highly reactive skin.
"My skin is horrible, it reacts to just about anything, sometimes even to just water or plain touch. It’s dry but oily, it seems to clog from mere thought, it’s red, itchy, blotchy and you really never know what you dare to use on it. I have a history of severe acne, which has often been treated with several courses of antibiotics.
In the picture to the left, my POD (perioral dermatitis) had flared up again. My skin was really red, sensitised and even sensitive to touch. All it had taken was a new detergent with which I had washed my home textiles. At the time, I was using a product line supposedly for sensitive skin, but it felt like the products didn’t even absorb properly and were just rolling around on my skin.
I had occasionally have used your products, but now I thought that it’s all or nothing and went on a crusade:
I started using the Milk Cleanser as well as the Gel Cleanser, switching between them according to what I needed, the Face Toner, the Face Cream and the Face Oil, the Calming Treatment and as spot treatment the Clarifying Treatment. I mixed a few drops of the Calming Treatment into the Face Cream, and a drop of the Clarifying Treatment on really inflamed areas.
At night, I used the All-Around Balm mixed with the Face Toner, and after using this combo just a few times the difference was noticeable.
My skin has calmed down in right in front of my eyes. It does still reacts, but not as strongly as before. Now I can even touch my skin without leaving a reddish mark for many hours.
I’ve continued using the Milk Cleanser as well as the Gel daily, then the Face Toner, the Calming Treatment, the Face Cream and the Face Oil during the day, and the Balm for the night. Practically the whole series.
My skin has always been a big problem for me, I’ve been fighting with it since I was a teenager. For the first time in a long time now, it feels like my skin could have a brighter future ahead.
Your products have been a really great help. I don’t know in what condition my skin would be if I had I continued using something else. Without them I’d also have taken several courses of antibiotics.
Thanks for that <3
I would also like to add that your customer service get as 6/5. One always gets an answer quickly and to the question asked.
N.B. The pictures are taken a month apart."
Thank you so much for the kind words, Viivi - we are delighted to have been able to help!
Viivi truly has nailed her routine down to a t, so we gifted her with what she was already using: the Full Everyday Routine for Sensitive & Problem Skin, and added the Skin Soothing & Purifying Treatment Set. We suggested that she might want to layer the All-Around Balm over to Calming Treatment to deal with any scarring or blotchiness left from her acne and POD, and maybe at some point try out a more minimalistic routine, e.g. the Milk Cleanser, Face Toner and Face Oil, to reduce reactivity.